How to Report a Robocall in Michigan: 

The best way to deal with robocalls is to simply hang up or don’t answer the phone if you don’t recognize the number. Important calls, including those from COVID-19 contract tracers, will likely leave you a voicemail. However, to aid investigators in their efforts to hold robocallers accountable, certain pieces of information are extremely helpful to the department’s efforts to investigate, particularly when submitted to the Attorney General’s office as part of an official complaint:

  • Robocaller’s phone number;   
  • Your phone number and service provider (Verizon, AT&T, T-Mobile, Sprint, etc.);  
  • The date and time of the robocall;
  • Whether the robocall was soliciting goods or services; and
  • The topic of the robocall scam (e.g. student loans, Social Security numbers, IRS liability, etc.). 

To file a robocall complaint and learn more about Michigan’s Robocall Crackdown Initiative, visit the Attorney General’s website.

Linda MacDonald, Chairperson, Michigan Senior Advocates Council (MSAC)

CONGRATULATIONS to KCASI member Linda MacDonald, who is the new chairperson of the Michigan Senior Advocates Council (MSAC). Linda is a delegate representing the Region IV Area Agency on Aging.

MSAC is a group of senior leaders from across the state who travel to Lansing monthly to study senior issues and inform elected officials as to their importance to support. MSAC was created in 1977 by the Area Agencies Association of Michigan to fulfill the mandate of the Older Americans Act to advocate on behalf of older adults. Local organizations, such as KCASI, partner with the MSAC delegates to work on legislation benefiting older adults, such as elder abuse preventon, nursing home quality regulations, patients’ rights, guardianship reform, and increased funding for meals on wheels and other in-home services. Dr. Allan Wilke is the delegate representing Kalamazoo County Area Agency on Aging IIIA.

Linda’s advice to advocates is very simple, “We need to make it clear to legislators and officials that all Michiganders, regardless of their present age, will become older and may well need the social and community supports intended to be available to all older people through mechanisms such as the Older Americans Act. With our advocacy, learning, and action, we are building a more humane present and future.”

KCASI Alerts

Beware of Social Security scams on the Web and Social Media!

Web Links on Scams:

Social Security Commissioner Andrew Saul warns the public about fraudulent phone calls:

Report a Social Security Phone Scam:

What you should do if you receive a suspicious Social Security phone call:

Phone Scam Alert TV and Radio Public Service Announcement:

Social Media Posts on Scams:

Social Security Commissioner Andrew Saul warns the public about fraudulent phone calls from individuals falsely claiming to be Social Security employees. Watch now:

If you receive a suspicious Social Security call: 1) Hang up. 2) Do not provide personal information, money, or retail gift cards. 3) Report suspicious calls at: For more info on how to protect yourself, check out the FAQ:

Social Security takes protecting your personal information seriously. Please see this important message from the Social Security Commissioner on how to protect yourself from phone scams:

Please watch this important message from Social Security Commissioner Saul to protect yourself from telephone scammers pretending to be government employees:

Scammers go to great lengths to trick you out of your personal information, but you can help keep your records safe. Learn how at:

That call is not from Social Security. Don’t fall victim to scammers. Learn how you can protect your information at #SocialSecurityMatters:

Beware of #scams and caller-ID “spoofing” schemes! Learn how to protect yourself from fraudsters here:

What should you do if you get a call claiming there’s a problem with your Social Security number or account? Answer:

Beware of Social Security scams! Learn how to protect yourself here: Share this info with your family and friends.

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